1. Introduction
Welcome to www.mycookmaid.com. These terms and conditions are designed to ensure a seamless and secure experience for users of our website and those engaging in purchasing our products. By accessing or utilizing our website, you acknowledge and agree to adhere to the stipulations outlined herein.
2. User Agreement
To engage with our platform, users must be at least 18 years of age. By utilizing our services, users pledge to abstain from any illicit or unauthorized activities, including but not limited to, fraudulent behavior, hacking, or unauthorized access to our systems.
3. Ordering and Payment
Orders placed through our website constitute a contractual offer to purchase products. We retain the right to accept or reject any order at our discretion. Payment in full is required at the time of ordering, and we accept various forms of payment, including Debit card, Credit card, UPI, and net banking.
4. Shipping and Delivery
We endeavour to promptly process orders and deliver products within estimated timeframes. However, please note that we are not liable for delays attributable to external factors beyond our control, such as inclement weather or delays by shipping carriers. Shipping costs will be computed at checkout and are the responsibility of the customer.
5. Returns and Refunds
Customer satisfaction is paramount to us. However, considering the unique nature of the products we offer, refunds are not provided. For further details, please consult the refund policy on our website.
6. Product Warranties
We stand by the quality of our products. Should you receive a damaged or defective item, please contact us promptly for resolution.
7. Food Safety
Our food products adhere to strict manufacturing and handling protocols in compliance with The Food Safety and Standards Authority of India (FSSAI) regulations. It is imperative to observe any storage and handling instructions provided with your products to ensure their safety and quality.
8. Intellectual Property
All content featured on our website, including text, images, and logos, is the exclusive property of Cookmaid and is safeguarded by copyright and other intellectual property statutes. Any use, reproduction, or distribution of such content without prior written consent from us is strictly prohibited.
9. Privacy Policy
We highly value your privacy and are dedicated to safeguarding your personal information. Please review our comprehensive Privacy Policy on our website to understand how we collect, utilize, and safeguard your data.
10. Dispute Resolution
Any disputes arising from or related to these terms and conditions shall be resolved through arbitration in accordance with the laws of the Republic of India. The arbitrator’s decision shall be final and binding on both parties.
11. Changes to Terms
We retain the right to amend or update these terms and conditions at our discretion and without prior notice. Such changes shall be effective immediately upon posting on our website. Continued use of our website following any modifications constitutes acceptance of the revised terms.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law provisions.